EMPLOYEE SATISFACTION SURVEY

EMPLOYEE SATISFACTION SURVEY

Every business strives to become a great-place-to-work and employee satisfaction survey is a powerful tool that Human Resource Managers use to understand the level of satisfaction of the employees. Typically, employees fill out a review describing their job, the workplace environment and the company as an employer over the past year. Usually, these surveys are developed and administered by company’s personnel department. But, if needed, there are professional services like www.GreatPlacetoWork.com who help companies survey their employees, and, when appropriate, certify companies as “Great Place to Work,” along with comparative ranking against other similar businesses. 

One of the many better-known surveys is Forbes annual list of the “World’s Best Employers.” For the latest survey, Forbes partnered with market research firm Statista to compile their fourth-annual 2021 ranking by surveying 160,000 full-time and part-time workers from 58 countries for businesses with operations in multiple nations or regions. The surveys are anonymous, allowing participants to openly share their opinions. The respondents were asked to rate their willingness to recommend their own employers to friends and family. They were asked to evaluate other employers in their respective industries that stood out either positively or negatively. They were also asked to rate their satisfaction with their employers’ Covid-19 responses, and score their employers on its image, economic footprint, talent development, gender equality and social responsibility. The final list comprised of 750 multinational and large corporations headquartered in 45 countries.

The United States dominated the list with 247 employers, followed by Europe with 224 and Asia + Oceania with 208. South Korea’s Samsung was ranked No. 1, followed closely by American Amazon and IBM at No. 2 and No. 3, respectively. Unsurprisingly, employees of IT, software and telecommunications organizations, which have seen business grow and were able to shift to working remotely more easily, tended to rate their companies more positively than workers of travel and leisure or transportation companies. Respondents from Colombia and Brazil were also much more satisfied with their employers’ handling of the pandemic than those from Japan, Singapore, South Korea or Italy.

Unique perks help higher ranking

There were some notable benefits that made employees very happy. Hewlett Packard company offered its employees a host of additional unusual perks during the pandemic. The U.S. company allowed everyone who faced a pandemic-related financial hardship to apply to receive up to $10,000,   gave access to physicians during office hours, free cooking classes and homeschooling/tutoring for children. German company Siemens, ranked 9th on the list, embraced the remote-work lifestyle permanently, announcing that its employees can telecommute two or three days a week even after the pandemic ends. CISCO India sought to support employees, with a 24/7 hotline for its 10,000 employees in the country, connecting them to medical professionals who could provide advice and assistance in getting them quality care.

Sad reality

The well-known employee satisfaction surveys and employer rankings all involve white-collar workers. These employees work in nice environment, are generally treated well, but often expect even more from employers. There have been stories about large tech companies that provide free snacks and food, but employees still complain about not having more varieties of free food available! I suppose there is no need to conduct employee satisfaction survey for government employees. They have the best job security, great benefits, and some may allege, poor efficiency.  During the height of the pandemic in USA, 22 million private jobs were lost, but not a single government worker was laid off!

Unfortunately, we rarely, if ever, come across such surveys for workers in businesses like coal mines, metal casting, rubber molding, to name a few. In such industries, employees toil under extremely harsh conditions. These are the workers whose job satisfaction should be our top priority. (TT)

Smithers Earns ISO 17025 Accreditation For Texas Proving Ground

Smithers Earns ISO 17025 Accreditation For Texas Proving Ground

Smithers, a renowned provider of testing, consulting, information and compliance services, has announced that its proving ground at Treadwell Research Park in Pearsall, Texas, has achieved ISO 17025 accreditation.

Operated on behalf of Discount Tyre, the facility’s accredited scope currently covers wet grip testing and tyre buffing, with plans to expand accreditation to include rolling resistance and pass-by-noise testing. The site boasts diverse paved and off-road test surfaces for comprehensive tyre performance validation. Additionally, it complies with UNECE Regulation No. 117 for Wet Grip and Pass-by Noise standards. This accreditation underscores Smithers' commitment to delivering high-quality testing services in the tyre industry.

Sean Connolly, Director of Test Track Operations at Smithers Winter Test Centre/Pearsall Test Track, said, “The tyre industry is currently focused on a variety of sustainability initiatives, such as reducing the rate of tread wear to extend the life of the tyre. Understanding tyre performance at varying levels of tread wear is critical for tyre manufacturers looking to get the most out of their designs.”

Jim Popio, PhD, Vice President, Smithers Materials Science and Engineering Division, North America, said, “We’re incredibly proud that our existing processes and procedures meet the rigorous requirements of ISO 17025 accreditation. Accurate data, on time, is central of the Smithers promise on a global scale, and we strive to go above and beyond our clients’ expectations with exceptional service as well.”

Michelin Launches Maiden Experience Store In Nashik, It’s Biggest Facility In India

Michelin Experience Store

Michelin, a leading tyre technology company, has launched its first Michelin Experience Store in India, in partnership with Bharat Tyres. The facility spread across 25,000 sqft is located in Adgaon on the Mumbai-Agra highway, Nashik and is Michelin’s largest store in the country.

It is designed not only to provide a premium experience, but also showcases the company’s global legacy through the Michelin Wall. Customers will also be to experience the Heritage Wall that visualise the heritage of both Michelin and its local dealership partner.

The Michelin Experience Store also has a Display Zone that showcases Michelin’s innovations in electric mobility, materials science and environmental responsibility.

The dealership also includes service areas for cars and trucks, PPF coating, precision wheel alignment, advanced balancing services, innovative puncture repair solutions, professional car detailing and a wide array of car accessories. 

Shantanu Deshpande, Managing Director, Michelin India, said, “We are proud to unveil Michelin’s first Experience Centre in India. The sole purpose of this store is to go beyond traditional tyre retail and provide customers an immersive experience of the brand, of our dealer partners and of the technological prowess of our tyre solutions that are safe and sustainable. Nashik, a key hub with growing premium vehicle ownership, is the first of many such centres that will further strengthen our footprint in the western region while providing state-of-the-art experience and services to evolving customers.”

Finnish Olympic Champion Sami Jauhojärvi Is Radar Tyres’ Official Brand Ambassador

Finnish Olympic Champion Sami Jauhojärvi Is Radar Tyres’ Official Brand Ambassador

Radar Tyres, the flagship brand of Omni United, has appointed Sami Jauhojärvi, Olympic gold medallist and one of Finland’s most celebrated cross-country skiers, as its official brand ambassador.

Jauhojärvi's sporting excellence – built on resilience, performance and a profound connection with nature – mirrors Radar Tyres' commitment to delivering premium-quality tyres across all seasons and terrains at accessible prices. The brand's comprehensive range includes Summer, All Season, Winter and specialist Ice tyres, designed to meet diverse driving needs with reliable performance.

This collaboration represents a strategic alignment as Radar Tyres expands its European and UK presence. Jauhojärvi will serve as brand ambassador, featuring in marketing campaigns, digital initiatives and local events while sharing his expertise to support Radar Tyres' mission of making high-performance tyres available to all drivers.

G S Sareen, Founder and CEO of Omni United, said, “We’re excited to welcome Sami to the Radar family. Sami’s authenticity, credibility and strong connection with his audience make him an ideal partner for us. He embodies the spirit of perseverance and performance – the same qualities we build into every Radar tyre. As we continue to grow our brand across Europe, partnerships like this play a key role in building deeper connections with consumers. We’re excited to build on this momentum with more such collaborations in the near future.”

Jauhojärvi said, “I am thrilled to represent Radar Tyres, a brand that has a remarkable mission to make premium quality and performance accessible to all and also has deep-rooted values of giving back to society via various initiatives it has undertaken over the years such as supporting breast cancer research. I’m sincerely surprised about the performance and silence of my Radar Tyres and happy to deliver this feedback to all the people.”

Kenda Tires Celebrates Dan Vanden Heuvel's Hall Of Fame Nomination

Kenda Tires is celebrating Dan ‘The Flying Dutchman’ Vanden Heuvel's nomination to the Off-Road Motorsports Hall of Fame's Class of 2025, recognising his legendary 49-year career as both a champion racer and community leader.

Since entering his first race at age 15 in 1977 at Crandon International Raceway, Vanden Heuvel has become one of off-road racing's most respected figures. His aggressive driving style earned him 20+ Pro-Class wins, five Crandon World Championships and a PRO-2 title. As owner of Flying Dutchman Racing, he mentored numerous drivers including his son Mikey, who secured Kenda Tires' historic first PRO-2 victory.

Beyond competition, Vanden Heuvel's greatest impact comes from his tireless community work. He co-founded the Midwest Off-Road Racing Association, created the Short Course Kart Series for young racers and established the MORR Injured Driver Fund with his wife Nancy. His hands-on approach – from building tracks to mentoring drivers – has shaped generations of off-road enthusiasts.

Now as Kenda Tires' Product Display Manager, Vanden Heuvel continues supporting the sport, assisting drivers across multiple series while representing Kenda at events nationwide. His dedication embodies the brand's values of community and passion for motorsports.

The formal induction ceremony will be held on 2 November 2025 in Las Vegas. This honour celebrates not just Vanden Heuvel's remarkable racing achievements but his enduring legacy as an ambassador who has profoundly influenced off-road culture.

Brandon Stotsenburg, VP of Automotive Division, Kenda Tires USA, said, “Dan is more than a legend – he is a mentor, a servant-leader and the beating heart of the off-road community. He helped deliver Kenda’s first PRO championship and still shows up for others every single weekend. We are honoured to have him represent Kenda and even more proud to call him family.”