Whether you are selling toothpaste or tyres, you must first ensure that customers know your product exists and then convince them that your product is the best value!

The US tyre retailing, like other industries, will benefit from rising business activity as the economy recovers from the downturn resulting from the Covid-19 pandemic. Relatively high levels of consumer spending are anticipated to return this year, and demand for replacement tyres is projected to grow over the next five years in line with the overall economy. At present, the US tyre retailing industry comprises about 39,000 businesses with over USD 40 billion in annual sales. The global tyre sales are estimated to be approximately USD 270 billion in 2022.

The tyre retailing industry is highly competitive, as product choices are limited, and services needed by customers are often identical. Tyre dealers end up competing based on brand offering, service reputation, price, location and other incentives. 

Most tyre retailing is done through independent shops, both privately-owned small businesses and large corporations who own a chain of stores. Independent dealers can sell every line of tyres available, fulfilling customers' desire for choice. A few OEM-owned tyre shops, such as Bridgestone/Firestone and Goodyear stores, and auto dealers also try to sell replacement tyres. While privately-owned small outlets offer more personalised service, large chains benefit from marketing support, purchasing power, consumer financing options, and other benefits supplied by the corporate umbrella.

The trend seems to be that the number of purely independent small dealerships will decline. Consider the rising expenses just to stay up to date, including the tools, talent, training and technology required to continue to service increasingly sophisticated vehicles. The increasing pressure on small retailers is viewed as a natural evolution of any industry, forcing owners and managers to make necessary changes – and tough decisions – to survive and thrive. As a result, regional and national mega dealerships are continuing to expand their footprints through acquisition or starting new sites.

Marketing

The sustainability of every retailer depends on marketing. First, your customer needs to know that you exist, and for that, you need to advertise. There are many ways of advertising – direct mail, ads in print/audio/video and social media. Advertising costs money and the effectiveness of an ad campaign should be measured through the bottom-line result it generates. One 30-second TV ad during the American Super Bowl game in February 2022 cost each advertiser a cool USD 6.5 million! But considering that the ad reached 112.3 million TV viewers, it could be considered a good ad value. On the other hand, if a retailer spends even a dollar for an ad but does not reach a single potential buyer, it has cost too much!

While a well-designed website is a must, how do you ensure that your website pops up prominently when a potential customer is searching for the type of product or service you offer? Search engine optimisation (SEO) is the practice website owners need to use to rank higher in the search engine's ranking process and draw more traffic to their website. After you have the attention of potential customers, educate them about the value you offer and convince them that they would lose if they do not use your product or service.

One success story

Bruce T Halle opened his first Discount Tire store in 1960, renting an old building in Ann Arbor, Michigan and began as the sole employee with a six-tyre inventory. His founding principles – treat people with respect and fairness, care for those in need, always do what is right, work hard, be responsible and have fun – have helped the chain grow to be the largest independent tyre and wheel retailer in the US, operating more than 1,100 stores in 35 American states. The chain claims they will not be undersold and strives to deliver the lowest price on all tyres and wheels they carry. When a customer finds a lower price, they beat the competition's lower installed price and ensure that the customer gets the best deal. The chain works hard to provide unexpected experiences that delight their customers and thus keeps them coming back. All tyres sold come with FREE prorated coverage, meaning that the customer gets credit towards a new tyre when a tyre has become non-repairable due to a road hazard. Customers also get FREE lifetime rotation, balancing and repair. Additionally, they offer a customer-friendly tyre replacement programme called the Certificate for Repair, Refund or Replacement. With this certificate, when a tyre fails within three years of purchase due to a defect or a non-repairable road hazard damage and still has legal tread (3/32") remaining across the tyre, the customer gets a refund of the full purchase price, with the option to purchase the same new or comparable tyre at the refund price. With all these delighters, no wonder this tyre retailer has seen solid growth. 

Every retailer, no matter what it sells, must strive to delight the customer with 'extras'!

The future

The Covid-19 pandemic has caused supply chain issues and forced all industries to overhaul their information-technology systems for better customer service and inventory management. While this is an added cost of doing business, it could be offset through better productivity. Additionally, tyre OEMs and retailers need to be ready to tackle the upcoming market disruption – electric vehicles – which needs specialised tyres to begin with; moreover, these tyres are expected to wear faster due to higher battery weight and quicker acceleration of these vehicles. 

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Falken has been named the recipient of the prestigious BRV Service Award, as announced by the German Tyre Retail and Vulcanisation Trade Association during its General Meeting on 8 June 2026. As a brand operating under Dunlop Tyre Europe GmbH, Falken emerged victorious from a competitive online survey where over 250 tyre trade members cast their votes to determine the industry’s most outstanding partner.

This accolade specifically recognises Falken’s superior service standards and its commitment to fostering a reliable and cooperative relationship with its retail partners. The overwhelming vote of confidence from the trade serves as a significant form of recognition for the company, while simultaneously acting as a powerful incentive for the entire Falken workforce to maintain their high-performance levels.

Thomas Langer, Sales Director Germany, Dunlop Tyre Europe GmbH, said, “The news of a top ranking in the BRV Service Award was already a special honour, as it comes directly from the specialist tyre trade. We are now even more delighted to celebrate the overall victory. We would like to express our sincere thanks for this recognition. First place confirms our commitment to offering Falken partners not only reliable and safe products, but above all, dependable service, personalised support and a truly partnership-based collaboration. The fact that the trade has voted the entire team’s efforts into first place motivates us to continue pursuing our goals with determination.”

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The Alliance for the Future of Tires (AZuR) has concluded its participation at The Tire Cologne 2026 with a positive assessment, operating through a network of 19 affiliated organisations across Europe. Their shared exhibition space in Hall 7.1 emerged as a central meeting point during the industry's premier global gathering. Key episodes included a governmental visit, a strategic industry forum and recognition for emerging enterprises.

An immersive installation greeted visitors to the AZuR area, with the entire floor surface consisting of resilient tiles produced from recycled tyre rubber supplied by network affiliate MRH Mülsen. This practical display offered a compelling illustration of how discarded materials can be transformed into functional products. The collaborative exhibition model proved highly favourable among attendees and participating companies alike.

The initiative broadened its collaborative base during the fair, securing commitments from new entities in Germany, Belgium and the Netherlands to advance shared sustainability objectives. North Rhine-Westphalia's environment minister, Oliver Krischer, toured the exhibition as part of a broader initiative to spotlight regional excellence in circular practices, observing demonstrations spanning digital monitoring, alternative materials and recovery processes.

A dedicated assembly on tyre retreading drew roughly 40 specialists from manufacturing, materials supply and trade associations. Conversations revolved around the technology's track record and adaptation to market conditions, referencing recent environmental performance data. Survey feedback indicated robust confidence in retreading's financial and environmental merits, though participants identified competition from lower-cost imports as a primary obstacle.

The programme concluded with the LOOP THE TYRE competition awards. The top honour went to Machine-Vision.io from Reutlingen for its optical evaluation system streamlining used tyre assessment. Sustainable Rubber Solutions from the Netherlands received second prize for its chemical innovation enabling rubber reintegration into new compounds, while Austria's ReTyre project claimed third for developing a scalable devulcanisation method for tyre-to-tyre recycling.

Anna-Maria Guth, AZuR Network Coordinator, said, “TTC impressively demonstrated the high level of interest in a functioning tyre circular economy. We were particularly pleased with the exceptionally positive atmosphere at our joint stand. Our partners see themselves as equal contributors to a common goal and as partners in a strong alliance for the future.”

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Prinx Chengshan marked a significant milestone at The Tire Cologne 2026 in Germany on 9 June, where it officially introduced its Prinx-brand commercial vehicle tyres to the European market. The launch event, held during the prestigious trade fair, served as a commemorative highlight for the 50th anniversary of the Chengshan Group. While the company showcased its full portfolio of brands, including Chengshan, Austone and Fortune, the European debut of the Prinx commercial tyre line commanded the primary focus of industry attendees.

Senior company representatives provided comprehensive insights into the strategic initiative during the event. Officials from the Europe and Americas Sales Center, the R&D Center and the European Technical Center outlined the company's developmental trajectory, manufacturing scale and proprietary technological advancements. The presentations emphasised the integration of intelligent manufacturing systems and global research capabilities, with particular attention given to how the Prinx brand is developing future-oriented commercial solutions tailored specifically for European fleet operators.

The Prinx brand, positioned as a premium offering, leverages three intelligent manufacturing facilities located in China, Thailand and Malaysia, combined with the localised expertise of its European Technical Center. The company has concentrated its research efforts on six core technologies, including low rolling resistance and high wear resistance features, complemented by an intelligent tyre monitoring system. A strategic partnership with Marangoni, a prominent European retreading material manufacturer, further strengthens the brand's comprehensive service capabilities.

For its market entry, Prinx launched three initial product series covering nine tread patterns suitable for long-haul and regional mixed road conditions. Future product expansion plans include tyres for mixed-use applications, city buses, long-distance coaches and winter conditions. Since announcing its European passenger car tyre initiative in Milan in 2023, the brand has rapidly enhanced its product matrix and reinforced its market presence through branding initiatives and sponsorship of major racing championships.

With five decades of industry experience, Prinx Chengshan is accelerating its global strategy through a product-plus-service philosophy. The company aims to deliver customized solutions addressing the complete tyre lifecycle by combining Chinese manufacturing heritage with international research and development networks. This approach positions the company to precisely meet localised European market demands while inviting global partners to contribute to a sustainable transportation future.

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Grady County, Georgia, has successfully addressed the persistent issue of flood-damaged roads by implementing an innovative and sustainable construction method on Lower Cairo Road. The project tackled chronic washouts that had long plagued the area, where conventional repairs consistently failed during heavy rainstorms. The chosen solution involved a significant elevation of the roadway and the reinforcement of its foundation, moving beyond temporary surface fixes to target the root causes of the flooding.

The county utilised a technique known as Mechanical Concrete, which employs recycled tyre cylinders to create a durable and flexible road base. In this process, scrap tyres are processed into cylindrical units and arranged in a grid pattern. These interconnected cylinders are then filled with aggregate, in this case, reclaimed asphalt pavement, to form a robust foundation. This system effectively distributes the weight of traffic and provides superior resistance to erosion, directly countering the forces that previously caused washouts.

The specific work on Lower Cairo Road covered a length of 880 linear feet and a width of 18 feet, raising the road's elevation by 12 inches. The project successfully incorporated 3,300 recycled scrap tyre cylinders, demonstrating a significant commitment to sustainability by diverting waste from landfills. The enhanced drainage and structural stability provided by this method are expected to drastically reduce the frequency and cost of future maintenance, offering a long-term solution to the community's flooding woes.

The success of Grady County’s initiative highlights a scalable and cost-effective approach for other municipalities facing similar infrastructure challenges. This method proves particularly beneficial for rural networks and low-lying regions with limited budgets. By demonstrating how to build resilient roads using recycled materials, Grady County has provided a practical model for enhancing infrastructure durability while promoting environmental stewardship.

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