With increasing technology and service-oriented approach and thrust on transparency in the pursuit of delivering service excellence towards the end-user, tyre dealers will evolve to be seen as providing the values expected of a specialist and not a generalist, says Satish Sharma, President (Asia Pacific, Middle East & Africa) and Whole Time Director, Apollo Tyres. 

“In terms of the changes, we will see more transparency ushered in by the technology and change in mindset. The new generation is more data-oriented, so testing and other data will be asked. I believe the service aspect and data-oriented approach will get expanded. A ‘24x7 for 365 days’ kind of service availability will be seen. Retailers are still looked upon as generalists. More and more specialisation will be happening, as the tyre is an engineering product and you want the right quality, assurance and replacements. So, retailers will emerge as specialists. There are also some regulations, such as tyre labelling and end-of-life, coming in. I’m sure the tyre retailers will have a role to play in the regulatory changes that are happening. So, the evolutionary journey is happening in bits and pieces. But given that the change is speedy, we are hopeful that this is the direction we will go,” explains Sharma.

The Indian tyre retail business has witnessed tremendous changes in the recent past. Earlier, a tyre dealership business was not seen as an aspirational choice. Still, with the evolution of finance for commercial vehicle tyres, the emergence of passenger car and motorcycle tyres as a specialised business – which offers a lot from the service angle – is producing a new breed of entrepreneurs who see the tyre retail business as a vocational profession. 

“Today, we are seeing entrepreneurs who have gone from a single retail outlet to multiple retail outlets looking at the benefits of covering the geography. Many of them are also having multiple retail outlets with various brands. On the two-wheeler tyre side, the traditional tyre retail outlet is not able to cater to that market, but they are available at mechanical shops or even puncture shops. At some places where the scaling has happened, one has also seen the entry of some professionals,” adds Sharma.

Tyre service is also emerging as a source of revenue. Specialisations around fitment, alignment balancing, nitrogen filling and other services have generated a sizeable portion of revenues. As radialisation is happening in the commercial tyre segment, dealers are also expanding their business on highways.

New challenges are cropping up for dealers with the emergence of new business models, where tyre companies are catering to end-users directly through supplying tyres on rent or on a CPKM basis and selling on their own websites. However, Apollo Tyres prefers to keep its partners as an integral part of its new business models. Sharma explains, “Providing tyres as a service is happening in the commercial tyre segment, where few tyre companies go directly to the end-user. However, Apollo Tyres has never gone that route and does not believe in going that route. We sell and service only through our dealer partners, and that’s been our preferred choice. When we opt for new business models, we always take care of channel conflict in our organisation. Even if we have to provide services directly to the end-user, we will train our dealer partners to provide the services. That’s the way we handle it. And I believe that’s the right way to handle it. In the passenger tyre segment, many local dealers are selling tyres online with the help of e-commerce portals. That’s why you normally won’t find the desired product on these e-commerce portals, and it’s not a very efficient business as of now.

Apollo Tyres had launched an e-commerce portal, shop.apollotyres.com, for passenger car and two-wheeler tyre customers two years ago to cater to the online selling tyres business. With the portal, consumers can purchase their chosen tyres online and book an appointment with Apollo Tyres’ dealer nearest to their location to get the tyres fitted and serviced. The Indian tyre major also has a portal for commercial vehicle tyres. Consumers can directly buy tyres on the portal, but the commercial transactions are passed to the dealer servicing the customer’s needs. “However, this business model, again in its nascent stage, is not as if it’s put the world on fire. For e-commerce for tyres, there’s a long way to go, simply because the customer realises the quality of service you can actually get by going to the dealer counter and having a good relationship with a tyre specialist – because you need the services repeatedly. As the bouquet of services at a tyre dealer is increasing, you can go to a tyre dealer even for a puncture. If this business model takes off, we are already a foot inside the door,” adds Sharma.

Apollo Tyres will launch a digital experience centre to reach its targeted consumers widely. However, the company firmly believes that a real- life experience of the product better impacts the consumers. In line with this, it is making efforts to train its dealers, setting up a standardised format for its branded retail outlets such as Apollo Zones, Apollo Corner, Apollo Points and Apollo CV Zones. “With our branded retail outlets, we have changed the perception of a tyre shop from a dusty looking shop to a dust-free and air-conditioned outlet, where products can be browsed on digital screens. Products are placed so that one can touch and feel them. Our outlets are very friendly and gender-neutral to encourage women to purchase tyres independently. So, we engage our customers with products more meaningfully,” explains Sharma.

Apollo Tyres is also focusing on expanding its footprint in the rural area. With local entrepreneurs and service forces called rural experts, Apollo Tyres has around 4,500 touchpoints, including about 250 AVK/ ARD and more than 1,000 REDs , in the rural network at the start of FY21 . It also launched the ‘Apollo Tyres Sarpanch’ initiative in March 2021 to enable it to have the most comprehensive tyre distribution network in the rural segment. 

Apollo Tyres recently has launched its Vredestein brand in India. With the brand, the company will initially cater to the demand for tyres between 15 inches and 24 inches, which are generally needed for the luxury and executive premium segment. The company is also working with BMW to supply the Vredestein tyres for BMW 2 and BMW 7 series as OE fitment. “We are cherry-picking the business partners. To create awareness, we are associating ourselves with targeted communities and consumers. We are also engaging ourselves with golf tournaments and providing riding experiences on the F1 tracks,” adds Sharma.

In the tyre retail business, data will gain importance to generate new customers, retain older ones, serve them and manage the business more efficiently. However, dealers may be good at maintaining the balance sheets but they are yet to get hands-on with generating data on the best tyre models, sizes, brands and fast-moving inventories. As per Sharma, “Today, dealers have mistrust with the company manufacturers, and they don’t want to share their data on inventory, the movement, speed and velocity of the inventory at the same time. But as the dealers are getting more and more into digitalisation, they’re seeing the benefits of data. Their minds are also opening up. And so, it’s a journey which needs to be travelled.”

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A population of over 1.4 billion people catapulting into the world’s third largest automobile market with four million trucks plying across a road network of 6.3 million kilometres supported by a USD 13.4 billion tyre market and a mining sector contributing around 2–2.5 percent of the country’s GDP demonstrate the strength of India’s automobile, freight and tyre sectors.

The story doesn’t end there as the Central Government adopts a strategic approach on reducing carbon emissions across these verticals, especially automobile and tyres, with targets such as the Net Zero Carbon Emissions by 2070, battery electric vehicles target by 2030, zero-emission truck corridors, Extended Producer Responsibility for the tyre sector; the list just goes on.

Amidst all such statistics and targets, a silent spectator remains the old and varied sector of tyre retreading. In a recent news story reported by Tyre Trends, the Indian Tyre Technical Advisory Committee (ITTAC) had made a proposal to Tyre Retreading Education Association (TREA) for mandating certain standards that will improve the quality of retreads.  ITTAC has made recommendations to the BIS committee. TREA is part of the same committee. ITTAC and TREA are recommending different standards.

These standards included BIS retread standards, namely IS 15725, IS 15753, IS 15524 and IS 9168. The ITTAC had partially aligned Indian requirements with ECE R109, the European regulatory benchmark.

In a reply to the proposal, which was accessed by Tyre Trends, TREA urged the Indian Tyre Technical Advisory Committee to seek a deferment or non-applicability of BIS standard IS 15704:2018 for retreaded commercial vehicle tyres, warning that mandatory enforcement could cripple the sector.

In the letter, TREA argued that IS 15704:2018 is largely modelled on new tyre manufacturing norms and is technically unsuitable for retreading, which is a restoration and recycling process.

The standard mandates advanced laboratory tests such as spectrometer-based rubber analysis, endurance testing and compound uniformity checks, requirements that most retreading units, particularly small and medium enterprises, are not equipped to meet

The association highlighted that even large retreaders lack the infrastructure and skilled manpower needed for BIS-grade testing, while the sheer number of retreading units would make inspections and certifications operationally unmanageable for regulators.

TREA warned that compliance costs linked to machinery upgrades, audits and quality control could force 70–80 percent of units to shut down, leading to job losses, higher fleet operating costs and adverse environmental outcomes due to reduced recycling

Instead, TREA proposed that BIS prioritise retreading-specific standards such as IS 13531 and IS 15524, which focus on materials, process control, safety and quality consistency.

The body has also called for a phased transition roadmap, MSME support and industry training before any stricter norms are enforced, stressing that abrupt implementation would undermine the sector’s role in India’s circular economy.

The conundrum

India has a total of 36 administrative divisions comprising 28 states and 8 union territories. The tyre retreading sector has been continuously supporting circularity goals since the early 1970s across the world’s largest economy without getting mainstream recognition.

Even after five decades in service, the industry battles different bottlenecks including fragmentation, manpower shortage, tax pressures brought about by the recent GST revisions and now the implementation of such standards, just to name a few.

The sole practice that can simultaneously reduce carbon emissions from tyres and extend tyre life is assumed the nemesis of an ‘infamous and dangerous practice’ in some states of the country.

However, the industry has been drawing its techniques and quality parameters from the world’s oldest retreading economy, Europe.

“Big retreaders in India already have the necessary processes in place that conform to IS 15524 standards. However, as the standard is not yet mandated, we have voiced support for it because it is process-oriented and outlines how retreading should be carried out, including buffing and building procedures,” said TREA Chairman Karun Sanghi.

He added, “This standard focuses on how the work is done rather than imposing product-level testing that cannot be practically implemented. The current debate on IS 15704 stems from it being fundamentally incompatible. The standard includes requirements such as sidewall marking and destructive testing of retreaded tyres, which are impractical in a retreading environment where each tyre differs in brand, size, application and usage history,” he added.

Destructive testing, he argued, assumes uniform batch sizes. In retreading, where every casing is unique, testing even a single tyre would mean destroying finished products without yielding representative results. Applying such a framework would effectively require the destruction of every tyre in a batch, making compliance unviable.

“We have submitted our response to ITTAC and are awaiting feedback from the committee. We remain open to continued dialogue and will engage further once the committee responds to our submission,” said Sanghi.

According to him, a typical retreader processes about 300 tyres a month across multiple brands including MRF, JK Tyre, Apollo and Michelin and applications ranging from buses and trucks to mining vehicles. These casings vary widely in load cycles, operating conditions and duty patterns, often across several models from the same manufacturer.

The committee has cited European standard ECE R109, but Sanghi points to structural differences: “Europe is a global retreading hub where tyre manufacturers such as Michelin and Bridgestone dominate operations, collect their own tyres, retread them and return them to fleets, making batch-based destructive testing relevant. A similar model exists in US, where large tyre companies lead retreading and largely self-regulate without a single overarching standard. The Indian scenario is different, especially with a fragmented market.”

He stressed that the industry is not opposed to standards but to those that cannot be practically applied, warning that adopting European manufacturing-oriented norms without accounting for India’s market structure and operating realities would be counter-productive.

The debate is no longer about whether standards are needed but whether they are fit for purpose. Without accounting for India’s fragmented retreading ecosystem, enforcing impractical norms could dismantle a circular industry in the name of compliance.

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The second season of TGL Presented by SoFi, where Hankook Tire serves as the Founding and Official Tire Partner, commenced on 28 December 2025. This innovative league, a venture of TMRW Sports with backing from icons like Tiger Woods and Rory McIlroy, represents a strategic alignment for Hankook, uniting two entities driven by technological advancement. The partnership provides a global platform to reinforce Hankook's premium brand positioning across North America and worldwide through extensive visibility during broadcasts and at the state-of-the-art SoFi Center in Florida.

This unique venue embodies the league's fusion of sport and technology, featuring a massive simulator with a dedicated ScreenZone and a dynamic GreenZone. This area, equipped with a turntable and over 600 actuators, meticulously replicates real-world golf conditions indoors, creating an immersive arena experience. The competition itself is fast-paced and engaging, with teams of PGA TOUR players competing in Triples and Singles sessions over 15 holes. Innovative elements like the point-doubling ‘Hammer’, real-time strategy via ‘Hot Mic’ and a Shot Clock ensure a dynamic spectacle for fans.

The season opener presented a compelling narrative as a rematch of the inaugural finals, pitting the undefeated Atlanta Drive GC, featuring Justin Thomas and Patrick Cantlay, against a determined New York Golf Club squad led by Matt Fitzpatrick and Xander Schauffele. This match set the tone for an intensive season running through March, where six teams and 24 top golfers will compete. For Hankook, this partnership is more than signage; it is an active engagement with a global community, delivering a distinctive brand experience that bridges cutting-edge mobility and sport for enthusiasts everywhere.

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Dunlop (company name: Sumitomo Rubber Industries, Ltd.) has made its way to the annual A-List of CDP for climate change and water security. This premier designation, awarded for the first time to the company in the 2025 evaluation, recognises world-leading performance in transparency, risk management and environmental action. CDP’s annual assessment is a key benchmark for corporate sustainability across climate, water and forests.

This achievement stems from the Group’s integrated approach to material issues outlined in its corporate philosophy. It treats the interconnected challenges of climate change, biodiversity and the circular economy holistically, advancing concrete initiatives under its long-term ‘Driving Our Future’ sustainability policy.

On climate, the Group’s science-based emission reduction targets for 2030 are validated by the Science Based Targets initiative. Operational efforts include pioneering green hydrogen production at its Shirakawa Factory and developing tyres made entirely from sustainable materials by 2050. The company also works to reduce emissions across its supply chain, lowers tyre rolling resistance to improve vehicle fuel economy and extends product life through retreading.

For water security, the strategy is driven by localised risk assessments at global production sites. In seven facilities identified as high-risk, the goal is to achieve 100 percent wastewater recycling by 2050. Progress is already evident, with the company’s Thailand factory reaching full wastewater recycling in 2024.

These coordinated actions on multiple environmental fronts formed the basis for the Group’s simultaneous top-tier recognition in both critical categories from CDP.

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Bridgestone Corporation has initiated a novel co-creation programme in partnership with Ethiopian Airlines and Ethiopian Airports, focused on enhancing aviation safety at Addis Ababa Bole International Airport. This marks Bridgestone’s first sustained three-way collaboration with both an airline and an airport authority, targeting the reduction of Foreign Object Debris on runways and taxiways to support safer and more reliable aircraft operations.

The project was prompted by tyre-related incidents linked to debris at the airport, which previously risked disrupting flight schedules. Leveraging its specialised system for inspecting used airline tyres and analysing debris data, Bridgestone assessed conditions at the hub and proposed a tailored action plan. The company provided continuous support by analysing debris distribution patterns, developing visual hazard maps, advising on efficient collection methods and conducting training to raise awareness among airport personnel.

These sustained efforts have yielded significant results, substantially lowering the rate of tyre damage caused by runway debris compared to levels before the collaboration began. This reduction has supported improved on-time performance for Ethiopian Airlines while advancing overall operational safety. Additionally, the initiative has encouraged greater use of retreaded tyres, promoting economic efficiency and environmental sustainability within the airline’s operations.

Looking ahead, Bridgestone and Ethiopian Airlines Group plan to deepen their co-creation efforts, aiming to generate further value for the aviation sector and broader society through continued innovation and partnership.

Retta Melaku, Chief Operating Officer, Ethiopian Airlines, said, "At Ethiopian Airlines, the safety of our passengers, employees and aircraft is a priority. We are pleased to collaborate with Bridgestone to further strengthen our efforts in reducing FOD at Addis Ababa Bole International Airport and ensure safe operations at the hub airport."

Getaneh Adera, Managing Director, Ethiopian Airports, said, "We remain fully committed to upholding the highest safety standards at Bole International Airport at all times. This significant achievement in reducing FOD is the result of our strong commitment for safe operations and close collaboration with Bridgestone. Through our co-creation activities, we are pleased to have realised safer operations with enhanced productivity and economic value."

Jean-Philippe Minet, Managing Director, Bridgestone Aircraft Tire (Europe) S.A., said, "By combining the learnings and insights from Ethiopian Airlines' operational issues with our analysis technology and know-how, we have deepened our co-creation to propose customised solutions. We are delighted to contribute to safe aircraft operations with peace of mind and to improved operational productivity through the co-creation of efficient FOD reduction on airport surfaces. Through further expansion and evolution of this solution, we will amplify the value of our ‘Dan-Totsu Products’, trust with our customers and value of the data for creating new value."

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