Moving on From Brick-And-Mortar Shops

Moving on From Brick-And-Mortar Shops

How do you view the changes happening in tyre retailing, the way it goes more and more digital?

This is the inevitable outcome of the internet and the ease it provides for researching tyre types, performance attributes, pricing and communicating with a tyre store. The Covid-19 pandemic has fast-forwarded consumer use and acceptance of online purchasing and communication with retailers, in general, so I think this will occur with tyre retailing. In the U.S., it is estimated that traditional brick-and-mortar retailers are seeing more than 15% of tyre revenues coming from online sales. This is likely to grow, although the majority of replacement tyres likely will continue to be sold and serviced in the more traditional manner of customers interacting with the tyre store directly. Tyre retailers will have to offer both online and in-store operations to be able to service all tyre customers. 

 

How do you see retailing strategies changing in the changing business environment? 

I think convenience will be the buzzword going forward. Thanks to the growth of general online sales, consumers are becoming accustomed to purchasing products and services via the Internet and having products delivered directly to their homes. This also applies to tyre sales and service. Tyre dealers will need to have an effective website that includes information on various tyres and brands, tyre pricing and the ability to make an appointment. Tyre consumers also will come to expect periodic updates via texts as their vehicles are being serviced. Customers choosing to sit in the waiting room while new tyres are installed or serviced will want to be able to connect to the shop’s Wi-Fi to do work or surf the Internet. The waiting room will need to be clean and inviting. In addition, there likely will be growth in mobile tyre retailing and service, where the tyre shop comes to customer, either at home or work. Why? For convenience.

 

How is TIA involved in this sector as an industry organisation?

The Tire Industry Association (TIA) serves the tyre retailing sector primarily in two ways. It offers certified tyre service training to tyre technicians and serves as a watchdog for tyre dealers concerning local, state and federal legislation that could negatively impact their businesses. Safety is the watchword when it comes to training, both for the technician as well as the vehicle owner. Over the past two decades, TIA has trained more than 200,000 tyre technicians worldwide on the proper ways to mount, demount and service all types of tyres. Through this, TIA training has helped raise the professionalism of the tyre service operation by teaching technicians the proper ways to service tyres. This in turn has helped make the driving public safer.

Through its Government Affairs efforts, TIA focuses on representing the interests of tyre retailers and the tyre industry in tyre-related legislative issues that could negatively impact the industry and the driving public. Each year, the association monitors scores of proposed bills and legislation and weighs in to fight for the best interests of the industry and tyre retailers.

The association also offers various member benefits that help tyre dealers reduce costs and better run their businesses. 

 

What is your take on online retailing? What are its advantages as well as disadvantages?

Online retailing is here to stay and will continue to grow. The advantages are obvious. It allows tyre customers to make tyre service appointments any time day or night, to research products, do comparison shopping all without leaving their own home. There is a lot of upside to online retailing. The tyre dealer gains from online retailing because it generates business in a sense automatically and helps in tracking sales and inventory. But there are downsides, as well.

Today, many tyre makers have begun selling tyres direct to consumers via the Internet, bypassing the dealers and using them only as installers. This has upset many dealers, as they lose out on the tyre sale and only generate revenue via the installation charge. Thus, it is crucial for tyre dealers to have their own online tyre operation, in addition to their brick-and-mortar stores, so when consumers are searching the Internet to purchase a tyre, the tyre dealership can not only make the tyre sale online but also schedule the installation. In addition, savvy dealers will use the opportunity to turn that installation customer into their own tyre and service customer in the future. 

Another downside to online retailing is it is more difficult for dealers to build a personal relationship with the customer. One of the strengths of the independent tyre shop is the development of personal relationships and trust with customers. This customer loyalty has served tyre dealers well for over 100 years and kept the independent tyre dealer as the No. 1 channel for the purchase of replacement tyres in the U.S. I don’t see that changing dramatically. Tyres are a major purchase for most consumers and most vehicle owners don’t understand these products. They rely on their trusted independent tyre dealer to guide them in selecting the right tyre at the right price. Online retailing makes developing and retaining that personal relationship more difficult, but I expect the entrepreneurial spirit of tyre dealers to find a way to overcome this issue. 

 

What is your take on tyre manufacturers doing their own retailing? 

There is nothing wrong with tyre manufacturers operating their own retail tyre store chains. Many do, although this does put them into a competitive situation with their own independent tyre dealer customers. Independent tyre retailers are used to various types of competitors, from tyre company stores, to auto dealerships, to mass merchandisers, to auto service shops and oil change outfits that sell tyres. Now they are contending with online tyre sellers. Historically, independent tyre stores have overcome their competitors through their deep knowledge of the tyre business, their business savvy, their close relationships with customers and ability to evolve and make decisions quickly. I don’t see this changing, even with the growth in online tyre retailing. (TT)

European Companies Call For Robust Implementation Of Data Act

European Companies Call For Robust Implementation Of Data Act

The European Tyre and Rubber Manufacturers’ Association (ETRMA), alongside 13 other European business organisations, has signed a Joint Statement urging the European Commission to ensure a strong and ambitious implementation of the Data Act.

The coalition, including numerous SMEs and Small Mid-Caps from the digital and industrial sectors of European companies, has urged the European Commission to uphold the regulation against pressure to dilute its core provisions, identifying it as a crucial framework for unlocking industrial data across the EU economy. The signatories contend that a robust implementation is vital for fostering a competitive market and unleashing innovation, particularly for smaller businesses.

The coalition highlights the Act’s benefits, which include empowering SMEs with data portability rights, protecting them from unfair contractual terms and mandating that data sharing occurs on fair, reasonable and non-discriminatory (FRAND) terms. A key provision requires cloud providers to facilitate switching through open standards, combating vendor lock-in. The statement expresses concern that lobbying efforts for delayed enforcement, weaker interoperability definitions and reliance on global standards without fairness guarantees threaten to undermine these objectives.

For the Data Act to be effective, the coalition insists on full implementation to open data markets to genuine competition and prevent SMEs from being excluded by legal complexity. The statement also calls for a proportionate approach, requesting practical guidance, standard contractual clauses and well-resourced enforcement authorities to support smaller companies. It notes that in certain sectors, supplementary legislation may be needed for full clarity.

The coalition concludes that strong enforcement is paramount, asserting that without it, the Act's rights will remain theoretical. They warn that any delay or softening of key provisions risks reinforcing the very market barriers the regulation was designed to eliminate. The signatories urge the Commission to ensure robust enforcement to secure a competitive and innovative Single Market for all companies.

Yokohama Rubber To Power FIA Extreme H World Cup With GEOLANDAR Tyres

Yokohama Rubber To Power FIA Extreme H World Cup With GEOLANDAR Tyres

The Yokohama Rubber Co., Ltd. has been selected as the official tyre supplier for the groundbreaking FIA Extreme H World Cup, the world's first hydrogen-powered motorsport series. The company will supply its GEOLANDAR brand of tyres for the championship, which is scheduled to commence next month in Saudi Arabia. The company will also continue to supply GEOLANDAR tyres for the Extreme E off-road electric vehicle series, which holds its final event on 4–5 October in Saudi Arabia.

Central to both the Extreme H and Extreme E series is a shared mission to advance sustainability and equality. The championships serve as dynamic platforms to promote environmental awareness and demonstrate cutting-edge technologies while also enforcing a strict mandate for gender parity by requiring each team to field one male and one female driver. The Extreme H series will feature eight international teams operating the Pioneer 25, a cutting-edge hydrogen fuel cell vehicle capable of generating 550 horsepower and accelerating from 0 to 100 kmph in 4.5 seconds. The global significance of this new championship is expected to draw a worldwide television audience across multiple continents.

As the predecessor to Extreme H, the Extreme E series utilised the high-performance all-electric Odyssey 21 vehicle. All teams competing in the new hydrogen series will also participate in this final Extreme E event, marking the conclusion of the electric championship as it transitions towards a hydrogen future.

In alignment with the environmental principles of these series, Yokohama Rubber will provide a specially developed prototype tyre based on its GEOLANDAR X-AT model. This tyre has been engineered with a significantly increased ratio of sustainable materials, comprising 38 percent renewable and recycled content. It has also been fortified with enhanced durability characteristics to withstand the unique demands of heavy hydrogen-powered and electric off-road racing vehicles.

Hankook Tire Unveils Future Mobility Innovations At 'Design Innovation Day 2025'

Hankook Tire Unveils Future Mobility Innovations At 'Design Innovation Day 2025'

Hankook Tire is advancing its future mobility leadership through strategic open innovation and collaborative design projects. This effort was showcased at the company’s recent Design Innovation Day 2025, held at its Pangyo Technoplex headquarters. The event serves as a platform to present new solutions integrating sustainability, innovation and design while reinforcing partnerships with global technology leaders.

A major focus was the unveiling of two key outcomes from Hankook’s ongoing Design Innovation Project. The first was ‘Sustainable Concept Tyre’, an embodiment of the company’s ESG vision. Developed using advanced 3D printing technology, it is constructed from renewable and recycled materials. Its distinctive organic design was realised in collaboration with Harvestance using specialised engineering software.

The second reveal was the WheelBot 2, a multi-directional mobility platform developed with robotics startup CALMANTECH. This advanced robotic wheel system, equipped with tri-axial spherical tyres, demonstrates new possibilities for movement. Its potential was illustrated through a live demonstration of the PathCruizer, a two-seater pod concept powered by the WheelBot technology.

Beyond product reveals, the event highlighted Hankook’s commitment to knowledge sharing, featuring a presentation on 3D printing advancements from LG Electronics. These collaborations are central to Hankook’s strategy of strengthening its technology leadership. Since 2012, the company has partnered with world-renowned design universities and technology firms, consistently earning prestigious international design awards and solidifying the premium stature of its global brand.

CEAT Cuts Tyre Prices Across Portfolio Following GST Rate Reduction

CEAT Cuts Tyre Prices Across Portfolio Following GST Rate Reduction

Indian tyre maker to pass full benefit of tax cuts to customers from 22 September

CEAT Limited said on Thursday it would reduce prices across its entire tyre range following the Indian government’s decision to cut goods and services tax (GST) rates on tyres, with the full benefit being passed on to customers.

The Mumbai-based tyre manufacturer said new prices would take effect from 22 September, covering commercial, agricultural, passenger vehicle and two-wheeler segments.

India’s 56th GST Council meeting approved significant reductions in tax rates for the tyre industry. GST on new pneumatic tyres was cut to 18% from 28%, whilst tractor tyres and tubes will attract a reduced rate of 5%.

“We thank the Government of India and the GST Council for their timely and progressive decision to rationalise tax rates in the tyre sector,” said Arnab Banerjee, Managing Director & CEO of CEAT Limited.

“The reduced GST slabs will greatly benefit the tyre industry and consumers alike. Not only will it lower the cost of owning and operating a vehicle for customers across various segments, but by making tyres more affordable to replace, it will also make our roads safer.”

Banerjee added the move would “spur formalisation and greater compliance, while also fostering sustainable growth in the sector.”

The GST rate cuts represent a significant policy shift for India’s automotive sector, where high taxation has been a longstanding concern for manufacturers and consumers.