It’s hard to imagine anyone on the planet that hasn’t been directly or indirectly affected by the Corona virus pandemic, and when it comes to industries, the automotive sector has been hit worse than most others, with the clear exception of course being the sectors related to travel and tourism. The fact is that people drive less than normally, for several reasons: many jobs have been cut, reducing commuter traffic; those that still work do it primarily from home or with less days at the office per week than before; and those long drives to visit distant relatives or go on family holidays in other countries have been reduced to a fraction of what they used to be, when they’ve been at all possible. Global automobile sales dropped around 15 % year-on-year in 2020, which is doubtless a result of the pandemic, and OE tyre sales dropped even more than that, a result of due diligence by the car manufacturers. The replacement tyre sales volume dropped also, but not as much as one could have expected – a partial explanation for this is very likely the reduced number of new cars sold, resulting in more tyres needing replacement.

But there’s nothing like a good crisis to spawn innovation. Online sales and delivery services have flourished like never before, and courier companies are busier than ever. As shops have been closed due to lockdowns or just avoided due to the risk of infections in the public space, shopping has moved online to an incredible extent. This means a lot more goods being moved around by a lot more delivery vehicles, which then consume more tyres. At the same time, those that still have their jobs haven’t been able to spend their salaries on annual holidays abroad, so their spending has shifted towards buying more consumer goods at home instead. So, it’s not just that shopping has moved from the physical stores to online shops, it’s also that the total shopping volume has increased. Luckily, most tyre retailers have caught on, and have improved their web shop portals to cater to the increased demand and take measures to stand out from the competition, such as faster delivery times, larger selection of products, and combined services.

Digital shopping

Keeping clients interested using digital means has become more important than ever, as people now tend to buy tyres online and go to have them fitted after the purchase, instead of the traditional way of going to the shop first and buying what the seller there recommends. That has made it extremely important to make the purchase as easy and smooth as possible for the consumers and communicate all benefits to potential clients in a clear and appetising way.

Where many tyre retailers have been locked in a mindset that a website should be set up to persuade potential clients to visit the physical shop and rely on sales being made by the staff there, now they have to make the sale in the web shop first, which requires a much better consumer experience when browsing the web shop than before. One notable method that many have adopted is what’s called “live selling,” where the customers access a video call with a salesperson, who won’t be able to see the caller, but will be able to offer guidance and advice, and hopefully close the sale. This method has proven exceptionally good for products that the customers in general don’t possess very deep knowledge of, and that definitely includes tyres. The old and very reliable rule of thumb for tyre retailers was that 6 out of 10 tyre customers would always say “I just want the same tyres fitted again,” not because they had experienced heavenly experiences riding on those tyres, but simply to avoid the risk of having fitted something that turned out to perform worse. “Good enough” is a strong force supporting habits. “Live selling” (as opposed to what, you may ask, but remember the term has been coined when physical shops have been closed down) offers retailers the chance to go for the traditional replacement sale or actively try to influence the purchasing decision by offering alternatives that might be more profitable for the seller. It’s always important to remember that even though the customer makes the purchase decision, it’s the seller that decides which options to make available as the base of the decision.

Being connected to the customers, the seller is also able to offer related services or products that on average increases the revenue per client, so there’s no doubt the strategy is sound. And there’s no reason for retailers to stop using this channel when we hopefully can go back to being able to visit the physical shops in person again, as it will be a way to catch clients that would have otherwise not visited the shop.

Apart from this, it has been a fruitful strategy for many to cater more to courier fleets and transportation companies with more tailored services and cost benefits. On-road assistance services have increased, and not just for courier vans and cargo trucks, but also for agricultural equipment such as tractors (although that would be more aptly called off-road assistance). At least, the gist of it all is that the overall trend in tyre business has been to move business closer to the customers, when customers haven’t been able to shop as they used to – and there are clear indications that the strategy has been successful.

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TyreSafe has entered a new partnership with Staffordshire Police, reinforcing a joint commitment to improve road safety and reduce fatalities and serious injuries across the county. The collaboration aims to highlight the critical role tyres play in protecting road users by encouraging simple, regular checks of pressure, tread depth and overall condition.

The value of this preventative approach was recently demonstrated during a multi-agency enforcement operation at the DVSA Vehicle Inspection Site in Doxey. Held on 25 August, Operation Doxey involved Staffordshire Police, West Mercia Police, DVSA, Datatag, the Forensic Collision Investigation Unit and TyreSafe. Inspectors directed 30 vehicles into the site, covering leisure vehicles, towing vehicles, light commercial vehicles and goods vehicles.

Seven tyre and wheel-related defects, mechanical risks and pressure discrepancies were identified. These included a tyre cut through to the cord, which received an immediate prohibition notice, a tyre running roughly 30 percent below recommended pressure, an overweight light commercial vehicle with a nail embedded in a tyre and all four tyres underinflated, a significant rear axle pressure imbalance, a missing wheel nut and an 11-year-old tyre. Leisure vehicle owners generally showed good tread awareness, though pressure maintenance remained an issue, while commercial vehicles presented several preventable defects.

Staffordshire has one of UK’s statistically safest road networks, yet serious collisions remain a concern, particularly on single carriageways. Rural bends, changing speed limits and limited visibility add risk, while motorcyclists and vulnerable road users are disproportionately affected. Common factors include failing to look properly, misjudging speed or path and driving too fast or carelessly. TyreSafe now works with over 260 organisations, and this partnership encourages Staffordshire motorists to make tyre checks routine.

Stuart Lovatt, Chairman, TyreSafe, said, “We are delighted to welcome Staffordshire Police as a TyreSafe partner. While Staffordshire has a strong road safety record, every serious collision has potentially devastating consequences for those involved, their families and their communities. The recent Operation Doxey enforcement activity demonstrates exactly why preventative vehicle maintenance matters. Across just 30 vehicles, inspectors identified a number of serious tyre and wheel defects, including a tyre cut to the cord, significantly incorrect tyre pressures, an embedded nail, a missing wheel nut and a tyre that was 11 years old.

“These findings are a powerful reminder that problems are not always obvious from behind the wheel. Simple checks before a journey can help identify issues before they become a danger on the road. Different roads present different challenges, particularly rural and single carriageway roads where the consequences of losing control or being unable to stop safely can be especially severe. Road safety requires a collective effort, and partnerships such as this are incredibly important. By combining the reach and expertise of Staffordshire Police with TyreSafe’s specialist knowledge and campaigns, we can help more road users understand the simple but crucial role their tyres play in keeping themselves and others safe.”

Police Sergeant Adam Van de Sande, Staffordshire Road Crime – Proactive & Harm Reduction Team, said, “Keeping people safe on Staffordshire’s roads requires everyone to play their part. We are committed to working with partners to reduce the number of people killed and seriously injured on our road network. Operation Doxey demonstrated the value of partnership working, with officers, vehicle examiners and road safety specialists able to identify a range of defects and safety issues before those vehicles continued their journeys.

“Vehicle safety is an important part of that responsibility, and tyres are fundamental to a vehicle’s ability to stop, steer and maintain grip. We are pleased to be working with TyreSafe to raise awareness and encourage motorists to make regular tyre checks part of their routine vehicle maintenance. Our message to road users is simple: don’t wait for something to go wrong. Take a few minutes to check your vehicle and make sure it is ready for the road.”

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The AZuR Network has been honoured with the German Award for Sustainability Projects 2026 in the C2C/Recycling category for its ‘Retreading: Climate Protection on Wheels’ project. The recognition highlights the network's efforts to expand tyre retreading across Germany and Europe, thereby extending the useful life of tyres. Retreading works by reusing a suitable used tyre casing and applying a fresh tread, keeping a substantial share of the original tyre in circulation.

A life cycle assessment commissioned by AZuR and carried out by the Fraunhofer Institute UMSICHT compared retreaded tyres with equivalent new ones. Under the conditions examined, producing a retreaded truck tyre generated roughly 135 kilogrammes less greenhouse gas emissions, a reduction exceeding 60 percent. The process also reuses considerable portions of the existing tyre casing, reinforcing its environmental advantages.

The jury underscored the project's scalability and its relevance to the industry. Official documentation further noted the political integration of the topic as a key strength, with the EU taxonomy confirmation in 2025 representing a tangible milestone. The award places AZuR among well-known companies and innovative projects, including a climate protection cooker initiative in Cameroon, a capsule-free coffee system and a mental health awareness campaign.

Knauf secured first place in the same category with its circular gypsum supply chain, while Schmitz Cargobull led the Mobility and Logistics Solutions category. Other first-place winners included DEKRA, Hansgrohe, Pfleiderer Germany and SBRS. Presented by DISQ with ntv and DUP UNTERNEHMER under Brigitte Zypries' patronage, the 2026 edition saw 433 nominations, with 46 organisations recognised across 19 categories on 17 September in Berlin.

Christina Guth, Network Coordinator, AZuR, said, “This award belongs to our entire network. Retreading only works when many stakeholders collaborate along the value chain – from certified end-of-life tyre recyclers, tyre manufacturers and retreaders to retailers and fleet operators, all the way to academia. The award highlights the potential of using high-quality tyres for longer and keeping their casings in circulation.”

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Birla Carbon will present its carbon black solutions at the Global Polymer Summit 2026, scheduled for 28–30 September at the Kentucky International Convention Center in Louisville. The company will exhibit at Booth 417, targeting tyre and mechanical rubber goods (MRG) manufacturers seeking higher performance and reduced environmental impact.

The company’s portfolio spans tyre and MRG applications, addressing durability, strength, abrasion resistance and product life across tyres, belts, hoses, sealing systems and anti-vibration products. Birla Carbon will also feature Continua Sustainable Carbonaceous Material (SCM), a circular carbon range with consistent quality and global availability and Continua Sustainable Carbon Black (SCB), produced from recycled or bio-based feedstocks.

Supported by extensive manufacturing, technical expertise and customer-focused teams across the Americas, Birla Carbon provides reliable volumes, responsive service and tailored solutions. Attendees can meet company experts at Booth 417 to explore its product portfolio, technical capabilities and sustainable offerings.

John Davidson, President – Americas & EMEA, Birla Carbon, said, “The tyre and mechanical rubber goods industries are at an important phase, where performance, supply resilience and sustainability must advance together. The next phase of growth will depend on stronger collaboration across the value chain and the ability to translate innovation into scalable, commercially viable solutions. At Birla Carbon, we are combining our manufacturing network, portfolio strength, technical expertise and regional capabilities to help customers navigate this transition and build more resilient and sustainable businesses.”

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Michelin has unveiled the X Multi Energy D2 tyre, developed to address the specific challenges of regional haul operations. Fleets in this segment face demanding roads, frequent stop-and-start cycles and escalating fuel expenses that affect both performance and profitability. By blending durability, fuel savings and Michelin’s established performance standards, the new tyre aims to boost fleet productivity while reducing overall operating costs.

The tyre features a revised tread pattern and a new tread compound to better resist tread damage caused by high-torque vehicles and stop-and-go regional driving. It is constructed on Michelin’s Duracore casing, which integrates Infinicoil and Powercoil technologies and benefits from a reinforced bead design known as Duracoil Technology. This casing is engineered to last up to one million miles and support as many as four retreads.

In the effort to curb fuel expenses, the X Multi Energy D2 improves rolling resistance by 9 percent over its predecessor, the Michelin X Multi Energy D tyre, and by 18 percent compared with leading competitors. It also enhances late-life traction, offering 10 percent better wet handling and 16 percent better snow starting traction when worn, giving drivers and operations managers greater confidence on varying roads.

For original equipment manufacturers, the tyre meets Greenhouse Gas standards and supports applicable vehicle carbon-reduction requirements. Designed for regional applications where traction, durability and fuel efficiency matter, it is available in 295/75R22.5 LRG and 11R22.5 LRG and LRH sizes, replacing the X Multi Energy D tyre in those sizes.

Yahn Heurlin, VP of B2B Marketing, Michelin North America, Inc., said, “Michelin is driven by a deep commitment to understanding the needs and challenges customers face every day. This customer-first mindset inspires the development of purpose-built solutions designed to address real-world pain points and help fleets operate more efficiently.”

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